Frequently Asked Questions
Here are some commonly asked questions about care and treatment at Progress Podiatry. If you do not see an answer to the question you have please scroll to the bottom of this page. Here you will be able to send us your question.
General Questions
What is a podiatrist?
Podiatrists are experts in foot, ankle and lower limb health. They can help to prevent, diagnose and treat a wide range of conditions.
Do I need to make an appointment or can I just turn up?
All consultations are by appointment only. You can call to book on 02 4577 6233 (South Windsor) or 02 4576 7499 (Glossodia)
Do I need a referral to see a podiatrist?
No. You don’t need a referral. However often our clients have been referred by their GP
I have a referral from my GP to see a podiatrist at the clinic. Do I need to bring it in?
If your GP has given you a referral please bring it in to your appointment. It generally contains important medical history. It may also save you money in many cases as there are Medicare rebates towards podiatry available with certain referrals. If you don’t bring your referral we can still see you privately however you may not receive the rebate from Medicare unless you have provided the specific paperwork required by the government. We will try to chase it up but it is ultimately your responsibility to bring it in.
What should I bring in to my appointment?
If applicable to you please bring:
- Medicare card
- DVA card
- GP referral
- Make sure you bring in any documentation, x-rays and other imaging (eg. ultrasound) you have had relevant to your condition (make sure the report is with it).
- Please bring in a selection of the footwear that you wear most often.
- If you are coming in for a biomechanical assessment, cast or massage appointment please wear shorts or pants that can be rolled up easily to expose the leg from the knee down.
Does Medicare offer a rebate towards my podiatry appointment?
The following information applies if you have one of these referrals from your GP:
- Enhanced Primary Care (EPC)
- Chronic Disease Management Plan
- Team Care Arrangement
If you have an in date referral from your doctor you may be eligible to receive a rebate from Medicare towards your appointment. You need also to have unused allocated visits towards podiatry and not to have gone over the maximum visits for a calendar year.
Please see Medicare website for up to date terms and conditions regarding these types of referrals.
Am I covered by my Private Health Insurance for my podiatry appointment?
If your policy covers you for podiatry you will likely be able to claim on your treatment.
Do you do same day claiming for private health fund rebates? (e.g.. Hicaps, TYRO)
We do not currently do TYRO or Hicaps claiming but certainly hope to in the near future.
Fortunately now there are many quick and easy ways to claim your health fund entitlements using the receipt/s we provide after your appointment.